We want to know.
We actively encourage you to let us know how we are doing, good or bad.
Please let us know if you are not satisfied with us for any reason or have a suggestion about how we could do things differently.
However, if you feel that we have got it wrong or have given you a poor service tell the member of staff or their supervisor as this can often be the quickest way of sorting things out.
They will not treat your comments as a formal complaint (unless you ask them to) but they will use your comments and take appropriate action or give you information.